The odds are against you, but it doesn't have to be that way!

When you decide to open a café, the truth is the odds are heavily against you. Most independent cafés don’t make it past their third or fourth year, and the reasons stack up quickly. The market is brutally crowded. In almost every city neighborhood you’ll find chains, established independents, bakeries, coworking spaces, and juice bars all fighting for the same morning rush and afternoon pick-me-up. Profit margins are paper-thin; after you pay for coffee, milk, pastries, staff, rent, electricity, insurance, and waste, you’re often left with less than eight percent at the very best, sometimes closer to two. Prime locations come with rent that can swallow a quarter of your revenue, yet a bad location means no one walks through the door at all.

Joshua Kassis

11/28/20252 min read

When you decide to open a café, the truth is the odds are heavily against you. Most independent cafés don’t make it past their third or fourth year, and the reasons stack up quickly.

The market is brutally crowded. In almost every city neighbourhood you’ll find chains, established independents, bakeries, coworking spaces, and juice bars all fighting for the same morning rush and afternoon pick-me-up. Profit margins are paper-thin; after you pay for coffee, milk, pastries, staff, rent, electricity, insurance, and waste, you’re often left with less than eight percent at the very best, sometimes closer to two. Prime locations come with rent that can swallow a quarter of your revenue, yet a bad location means no one walks through the door at all.

The work itself is relentless. You’re dealing with perishable goods every single day; prepare too much and you throw money in the bin, prepare too little and you lose customers. Staff turnover in hospitality is sky-high, which means you’re constantly training new people while praying your best barista doesn’t jump ship and take half your regulars with her. Foot traffic swings wildly; rain, holidays, remote-work Fridays, or a new office block going up two streets away can cut your sales by a third overnight. Costs keep climbing (beans, dairy, energy, wages), but customers still expect a perfect flat white for the same price they paid three years ago.

Cash flow is a constant knife-edge, and on top of everything, the hours are soul-destroying. Most owners work seventy, eighty, sometimes ninety hours a week in the beginning, and many simply burn out and walk away.

Yet some cafés do beat the odds, and they usually do it the same way.

They start small, sometimes tiny, in places the big chains ignore: suburbs, small towns, university corridors, or up-and-coming pockets where rent is sane. They pick a lane and dominate it (whether that’s competition-level pour-over, plant-based pastries, dog-friendly patios, or the fastest Wi-Fi in the city) so they’re not just another pretty room selling the same avocado toast as everyone else.

They obsess over the numbers before they even sign the lease, knowing exactly how many coffees they need to sell each day to cover costs, and they stress-test the plan against the worst-case scenario. They build several income streams from the very first week (selling beans, merchandise, subscriptions, wholesale to local offices, hosting cuppings and private events) so they’re never relying only on people walking in off the street.

They treat waste like the enemy, bake in small batches, track every drop of milk, and repurpose anything that’s close to expiring. They use smart scheduling, cross-training, and genuine care106 care to keep staff longer than the industry average. They lock in cash flow with pre-sales, loyalty programs, and birthday offers. They’re ruthless about protecting margins, charging a little more than feels comfortable because great coffee is worth it, and they negotiate hard for rent-free periods or fit-out contributions from landlords.

Many of the smartest ones don’t even open all day; they do seven-to-three, close when the rush dies, and make more money with half the stress. Above all, they build a real community (learning hundreds of names, running free events, creating secret menus for regulars), because loyal customers become the moat that no chain can copy.

Do these things with discipline and a touch of paranoia, and a new café can go from “probably going to fail” to “actually has a fighting chance.” It’s still hard, incredibly hard, but it stops being a coin toss and starts looking like a business.